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Privacy
Policy

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Soberphone (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use the Soberphone app or website.

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1. Information We Collect

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Information you provide

  • Name

  • Email address

  • Phone number

  • Tech-use goals and related app settings

  • Supporter phone numbers (only when you choose to invite them)

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2. How We Use Your Information

We use your information to:

  • Operate and improve the Soberphone app

  • Send user-initiated notifications

  • Invite Supporters that you select

  • Deliver SMS messages you have opted into

  • Provide customer support

  • Maintain security and prevent misuse

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We do not share mobile contact information with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors in support services, such as customer service. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.​​

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3. SMS Messaging

Soberphone sends SMS text messages only after explicit opt-in inside the app.

Users see this message during goal setup: “By clicking Confirm Goal, I agree to receive text messages from Soberphone. I agree that Soberphone may send text messages to my chosen Supporters when I create or exceed a goal. Reply STOP to unsubscribe. Message & data rates may apply.” Users must tap Confirm Goal to authorize SMS messaging.

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Supporters may receive:

  • A one-time invitation

  • Occasional notifications when the user exceeds goals they chose to share

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Supporters may opt out anytime by replying STOP.
Replying HELP provides support information.

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We do not send marketing or promotional SMS.

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4. Sharing of Information

We only share information with:

  • Service providers who help us operate Soberphone (e.g., SMS delivery, hosting)

  • Law enforcement when required by law

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We do not share your data with advertisers or data brokers.

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5. Data Security

We use industry-standard security measures to protect your information.
No system is 100% secure, but we take reasonable steps to keep your data safe.

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6. Your Choices

You may:

  • Update your information

  • Remove Supporters

  • Delete your account

  • Request data deletion by emailing contact@soberphone.com

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7. Children’s Privacy

Users must be 13 or older to create an account.
Parents or guardians may use Soberphone to support a child under 13.

We do not knowingly collect data from children under 13 without parental involvement.

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8. Changes to This Policy

We may update this policy from time to time.
If material changes are made, we will notify users in the app or on our website.

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9. Contact Us

For questions about this Privacy Policy, contact:
contact@soberphone.com

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